Terms & Conditions Of Service

  • By signing the invoice, the customer understands and agrees with the following Terms & Conditions Of Service.
  • The service call fee is assigned for the visit and diagnostics services only and will be waived with the repair except for an emergency call repair service.
  • A service call fee is not refundable.
  • Any canceled payments or unpaid invoices over 30 days will be forwarded to a licensed debt collection contractor at the expense of the unpaying customer, who will also be responsible for any additional fee the collector assigns.
  • Any ELECTRONIC parts that have been installed are not returnable or refundable except in cases of applicable warranty.
  • All electronic and electrical parts such as control boards, non-fusible sensors/thermostats carry a 1-year warranty.
  • All provided labor services have a 30-day warranty.
  • In case of repair cancelation, except if parts have already been installed, the customer is only responsible for the service call fee multiplied by the number of visits.
  • All estimates are valid for 15 days.
  • All invoices with no indicated issues have a 15-day term for free recall.
This Terms & Conditions of Service valid from 01.04.2020 11:36am.
Last revision, changes & supplemental was made on 2.8.2021.